TESTIMONIALS … What They Are Saying About Us!
To the Lake family and crew,
"I must admit, having read the many other testimonials, I was a bit skeptical that a roofing project such
as this could be so great. As it turns out, they were understatements and didn't fully prepare us for.rhe., .
wonderful experience we had with the entire process.
Kudos to Andrew for contacting me the same day I requested info from The Metal Roofing Alliance.
We had many other offers days and weeks later.
And Justin, good grief, for calling us, visiting us and hand-holding us throughout the process.
Of course Linda, (who we think is the mastermind) communicated with us and kept us up to date on
everything.
There is no comparison for Domingo and his crew. They were in the background the whole time and
were so very concerned that they might disturb us. Over the years, we've had many experiences with
construction crews and there is no comparison to Domingo and his crew.
Lastly, without exception, the finished product was mind-blowing. Friends, neighbors and family
members lauded the roof and could hardly perceive that a metal roof could look so beautiful. In fact, at
the final inspection, the inspector said he had never seen such a perfect job and had no qualms on
signing it offl.. ........ That, my friends, was the "coupe de grace."
Larry, Linda, Andrew, Justin and Domingo and Crew .......... .
Thank you for making us feel like we were a special part of your family." .
-Bill and Bobbie Johnson
"I just wanted to tell you how impressed and pleased we are with our stone coated steel roof. Besides the fact that it has a lifetime warranty, it makes our house look absolutely awesome. Everyone that comes to visit ask us "what kind of roof is that?" The large profile of the shakes just ads to the look. And we can't help but express our appreciation of the men you have doing the installation. They did a great job. Very precise and talented in what they do. And were very nice and polite and very easy to work with. All they wanted is for us to be happy and satisfied. That didn't stop with them. Everyone at Larry Lake and Associates had the same goal. "Make sure the homeowner is satisfied with the job." Your son Andrew was also a pleasure to work with. If you ever need any recommendations from us please don't hesitate to call. I am attaching some pictures for you to view. There are quite a few so I may have to send them in several segments. Hope all is well with you and yours."
- Mike and Suzanne West
"Just wanted to let you know how impressed we were by your crew. They are VERY hard workers. The roof looks great – so nice to know we never have to worry about it again. We did it in time – I had just found another leak right as we started. You were a pleasure to do business with.”
-Pam & Robert Woltz
"I want to take this time to thank you for the great job your crew did on our roof. You and your son were personally involved when I was confused about the overwhelming selection of products to choose from. You answered all my questions and were there when I needed you. The transformation is incredible. The new roof and paint turned it from depressing to a beautiful villa. It was a pleasure doing business with you."
-Iris Johansen
..."Having been in the automobile business for over 30 years, I've come to appreciate excellent customer service. I contracted with your firm for a replacement roof on my Chesapeake Bay-front home and I am quite pleased with the results. Your crew showed-up on time, worked hard and completed their mission as promised. But more importantly, your crew was ever so considerate of our lifestyle and time. Your personality may have "sold" the job, but your workers deserve all the credit for the many recommendations I've given. The roof is absolutely beautiful and
I'm proud to point out its many features and benefits to friends and neighbors who have asked about our new roof.
In the world of Toyota, dealers are given the Presidents Award for exemplary customer service. I'm so proud of our team for receiving this prestigious award 14 years now. Be proud of your team, they deserve the Presidents Award also. Again, thank-you".
Richard "Buck" Wheat, Pres/General Mgr
Gloucester Toyota/Scion
Gloucester, Virginia
“When the time came to replace the architectural roof on our home, we considered nearly every type of roofing cover. When Larry made his first call to our home to explain the homeowner benefits of a stone coated steel roof, we knew that we had met our roofing contractor! The entire process from beginning to end was 100% professional and for the roofing industry that is outstanding.”
-Charles & Dolores Austin
"Our stone coated steel roof has been installed more than a year. It dramatically improved the appearance of our modest home. We routinely receive nice comments and questions about the roof. Most importantly, we are totally satisfied with the product, the workmanship, and the professionalism of Larry Lake & Associates. The materials and crew arrived as scheduled and the work was completed without a hitch. The investment is substantial but so is the result.”
-Tom & Nancy Hamel
“The guys who were here did a terrific job and obviously were very experienced. You had said, “this is not a roofing product that can be installed by just anyone,” now we understand why! The skill required to install the batten system, cut the material for the hips and valleys, plus line up the shingles absolutely requires a much high level of expertise than untrained roofers can bring to project. Thank you very much. Everything considered, we can totally recommend Larry Lake & Associates.”
-Doug & Marion Jerrold
“I discovered hail damage to my roof…and thought there had to be something better than what I had been doing since this was the third roof in 16 years. After much research, I decided on the stone coated steel product and Larry Lake & Associates to install the roof. His crew was very professional and extremely hard working. The roof is beautiful. I would highly recommend Larry Lake & Associates to anyone looking to ‘put on their last roof.”
-Don Danner
“Larry Lake & Associates was a stroke of luck for me. I was very frustrated with my 20 yr old cedar shake roof, but even more frustrated with the options my community association allowed me. I was determined not to put on another cedar shake and determined not EVER do another roof at all! The solution was the stone coated steel roof. Larry’s crew placed the new roof over my old and did the work in record time. My house looks better than ever and now the roof has a much ‘neater and cleaner’ look. The roof is classic.”
-Sue Midkiff"
I just wanted to say thank you for my beautiful new roof. For seven months after being hit by Wilma, I had difficulty getting a good roofer. My husband saw you installing a roof on my neighbors house and came back with the good news that you would take our job. Your workmen were punctual, polite, and professional and worked like super humans taking few breaks. It’s such a wonderful feeling not to have it rain in the house anymore and to have the piece of mind that my roof is the best available with a lifetime warranty! As an added bonus my neighbors have all been admiring my roof and can’t believe it’s not real tile!"
-Shaleen & Gary Gilman
"After Hurricane Wilma last year we were told we needed to replace our Tile roof. My wife and I sat down one evening and said, “There has to be a better way and product for roofing.” We started researching alternative roofing products and came up with stone coated steel. We had numerous appointments with companies and we decided that Larry Lake & Associates were the ones to go with. From their prompt arrival on the day of our appointment to the completion of the job, they were nothing short of professional. We are very, very happy with our metal roof and would recommend Larry Lake & Associates to anyone. Thank you for a job well done!"
-James & Melody Rawski
"I knew when I decided to purchase a metal roof the cost would be higher than a standard tile roof. I was pleasantly surprised when Larry Lake & Associates provided me with a quote that was comparable to the cost of standard tile (however with a much superior warranty). Their roofing crews are true craftsman. They are extremely knowledgeable and hardworking, and went out of their way to answer my questions and address specific details. In other words, in my opinion, Larry’s roofing crew is the top in the metal roof industry. To say I’m a satisfied customer is an understatement!"
-Jim Kane
"As President of Latitude 29 Condominium Association, I would like to say that Larry Lake & Associates were a privilege and joy to work with. From our first inquiry, they returned all calls, answered all questions, supplied addresses for finished jobs for us to look at, and met with us to show us samples for color selection. Once the work started, they worked well with the Contractor doing renovations on our buildings. Our new roof is beautiful! Our association is very happy to recommend Larry Lake & Associates."
Joyce Akers, President
"First and foremost I want to say Thank You for making my roof purchase as simple as possible. I had given up on having a smooth process for securing a new roof after suffering damages from 3 hurricanes. I hope you can post my letter so other individuals do not have to share 2 years of frustration trying to find a reputable roofer. I will highly recommend your company, the process was simple, professional, top quality, high standards, and on time! I was starting to think they didn’t make roofing companies like they used too! Larry Lake & Associates are an unstoppable Team! Thanks for being there when I needed you!"
-Kathy Farris
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